Refund Policy

Introduction

GoMount offers a 7-day money-back guarantee for new subscriptions. If you are not satisfied with your purchase, you may request a full refund within 7 days of the initial purchase date.

Eligibility

Refunds are available under the following conditions:

• The refund request is made within 7 days of the initial purchase.
• The subscription is a new purchase (first-time subscriber).

Refunds are NOT available for:

• Subscription renewals (monthly or yearly).
• Purchases made more than 7 days ago.

How to Request a Refund

To request a refund, please contact us at support@gomount.top with the following information:

• Your order ID (provided by Paddle in your purchase confirmation email).
• The email address used for the purchase.
• A brief reason for the refund request (optional, but appreciated).

Processing

All refunds are processed by Paddle, our Merchant of Record. Once approved, refunds are issued to the original payment method within 5-10 business days. The exact timing may vary depending on your bank or payment provider.

Partial Refunds

Partial refunds are not offered. Only full refunds for eligible new subscriptions are available.

Exceptions

We reserve the right to deny a refund request if:

• You have violated the End User License Agreement (EULA).
• You have used the service in a fraudulent or abusive manner.
• There is evidence of chargeback abuse or similar misconduct.

Contact

If you have any questions about this Refund Policy, please contact us at support@gomount.top.